Join the Team

Senior Visitor Experience Officer (Retail operations)

The Gallery has recently adopted a new strategic plan which places audiences at the heart of everything we do. We are entering a new phase in our history and need to build the team to achieve our new plan.

We are looking for a dynamic, results focused, creative person to lead a high performing team to drive exceptional customer service and manage the Gallery Shop and Front of House including the development of staff. The successful applicant will work closely with the Gallery team to develop unique product and generate brand awareness and income for the Gallery. This challenging and rewarding role provides direct visitor engagement and sales and first point of welcome for visitors to the Gallery.

Full details including Key Selection Criteria can be found on the City of Ballarat website here

For further information on this position, please contact Erin Padbury, Business Services Officer 03 5320 5810.


The Art Gallery of Ballarat has a volunteer program and welcomes volunteer assistance for the presentation of major exhibitions, however there are no volunteer opportunities available at the moment. The Gallery will be calling for volunteers in 2020.


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